Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Lavanya Support Services Private Limited ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information from you in a variety of ways. The information we may collect on the site includes personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you use our services or contact us. We also collect financial information, such as data related to your payment method, when you make a payment for our services. This information is stored by our third-party payment processors and you are encouraged to review their privacy policy.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to process payments and refunds, manage your account, and deliver services to you. We may also use your information to send you important notices regarding your account, payments, or changes to our terms, conditions, and policies. Your contact information allows us to respond to your customer service requests and support needs.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, we share payment data with our payment gateway providers to process your payments. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us using the details available on our "Contact Us" page. We are committed to resolving any concerns you may have about your privacy and our collection or use of your personal information. We will respond to your inquiry in a timely and professional manner.