Cancellations & Refunds

Cancellation Policy

• No Refusal to Pay:
  You cannot refuse to pay maintenance charges, as they are essential for the upkeep of common areas and amenities.
• Complaints and Disputes:
  If you believe you are being overcharged or if there are issues with how the maintenance funds are being used, you can file a complaint.
• RERA and Builders:
  If the dispute is with the builder before the handover to the Residents' Welfare Association (RWA), you can file a complaint under RERA.
• RWA and Societies:
  After handover, the RWA or society manages maintenance charges. They must be reasonable, transparent, and mutually agreed upon.
• Refunds and Resolutions:
  Possible outcomes of complaints include refunds of excess charges, penalties on the builder, or directions for fund transfer to the RWA with an audit.
• Penalty for Non-Payment:
  Societies may impose interest or penalties on late payments.
• Types of Maintenance Charges:
  Maintenance charges can be based on factors like per square foot, equal distribution, or a hybrid model.
• Developer Responsibility:
  The developer is typically responsible for maintenance charges of unsold units until they are handed over to the society.